How to pull recent Orderwise data (up to 24 hours) manually

If some data is missing or you want to switch sync intervals, you can pull up to 24h worth of data manually.

Please note: The way this functionality works is exactly the same as the normal interval sync, meaning it will follow the "Update" / "Create" behavior of standard sync mappings. The only difference is that it allows to fetch data on demand, making it possible to fill gaps when you want to switch sync intervals.

1. Navigate to the "Connected Apps" screen (under "Integrations" in settings) in your HubSpot instance and click on "OW Sync - Orderwise Connector".
2. Click on "Manage property mapping" in the first row:
   
   
3. On the "Standard Objects" tab, click "Pull recent Orderwise data".
   
   
   1. You will be presented with the following screen:
      
      
   2. Select the time interval that you're interested in between 3, 6, 12, or 24 hours. More time intervals will be released over time to allow greater control.
   3. Once selected, click on "Pull Recent Data".
4. You will see a "Syncing Orderwise data..." message with a loading spinner. This can take a few seconds to process your request, do NOT close the tab.
   1. Once completed, you will see a success message saying "Started processing X syncs" - X being the number of standard syncs you currently have active.
   2. This means the request is dispatched correctly!
5. To check the result of the request, close the HubSpot pop-up with the "X" in the top-right corner and select the second "Review sync history" row.
   
   
6. In the first row, you should see something like this:
   
   
7. This means that 26 customer / contact records were successfully updated with new data coming from Orderwise, and 1 customer / variant record was created.
8. That's it!

This functionality is particularly useful when you are switching sync intervals (e.g. from 1h to 3h), so you can make sure that you're not losing data in between.